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Operational & NSO Support Manager
Field Based Role
ROLE AND RESPONSIBILITIES The Operational & NSO Manager is liaise with Support Office Equipment procurement manager, project Manager, Operation Managers, Contractors, Freight Contractors, Leasing Agent, IT Contractors for delivery and setup of new store physically.
Update project progress to keep team updated on current status/ timelines.
Outside of this, the successful candidate will be required to support the Operations Manager in their day to day role, and help troubleshoot any issues in the existing store estate
QUALIFICATION AND WORK SKILL REQUIREMENTS/OPTIMAL
Strong project management skills.
Experience of opening new retail stores, preferably in the discount sector
Confident and dynamic personality.
Strong creative outlook.
Demonstrated ability to identify, select, leaders and coach them.
Demonstrated excellence in written, verbal and interpersonal communication skills
Financial management experience including setting budgets, forecasting and management reporting
Intermediate computer skills
PERSONAL ATTRIBUTES High presentation, professionalism, excellent communication skills, customer service focus, understanding of retail environment, enthusiasm to work within a team environment.
DUTIES AND RESPONSIBILITIES
Duties will include but are not limited to:
Ability to layout store according to agreed plan
Unpack and erect shelving as per floorplan
Assist setup checkouts and back office desks
Fitout lunchroom (tables, chairs, kettles etc)
Build bins and place in location
Manage and direct store/area team to assist
Liaise with key stakeholder as required to ensure project is within timelines and accurate
Take delivery of goods and secure invoicing
Open and lockups
Ability to work unsupervised
Work within set timelines/ deadlines
Other duties, as required, as directed
Ensure a happy workplace where people love to come and work.
The hours shown may exceed the hours actually required if the Job has flexible hours or will be shared with other employees.
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